Royal Welsh College of Music & Drama

Creating a digital identity that lets excellence come alive, showcasing a world-class conservatoire with an open, confident platform that welcomes every visitor onto its stage.
Services
Brand strategy, Creative development, Digital strategy, User experience, Digital product design, Technology and engineering, Platform management and optimisation
Their challenge to us

The Royal Welsh College of Music & Drama is one of the world’s leading conservatoires, a place where world-class teaching, performance, and creativity collide in the heart of Cardiff. But while its reputation was renowned within the industry, the College needed a digital presence that could articulate its proposition – ‘Excellence in all its forms’ – and connect with audiences in a purposeful and human way.

Our response

We designed and delivered a website that doesn’t just present information, but performs. The new platform showcases the College’s world-class courses and dynamic public programme with confidence and clarity, while offering an open invitation to all. From a search bar that greets visitors at centre stage to curated journeys for applicants, alumni, and audiences, the experience is crafted to welcome, inspire, and guide.

‍Our work began with collaboration, not code. In conversation with the Senior Leadership Team, we defined the proposition ‘Excellence in all its forms’ to help tell a story that celebrates both the College’s international stature and its role as a cultural hub for Wales. This duality became the foundation of the design: part conservatoire, part civic stage.

‍The website needed to serve multiple audiences without compromise. For prospective students, intuitive course navigation and adaptable filtering simplify discovery. For event-goers, a lively and accessible programme is just a click away. Placing the search bar at the heart of the experience turned it into a symbolic and practical “open door,” reflecting the College’s mission to widen participation and welcome everyone, from industry insiders to first-time visitors.

‍Visually, the site strikes a balance between gravitas and invitation. Bold use of typography and imagery project the prestige of a leading conservatoire, while a clean, human-centred layout ensures accessibility. The result is a digital identity that’s confident and an experience that not only invites, but inspires engagement.

Results
70%

Engagement from organic search, showing that people who arrive through Google stay to explore exactly what they were hoping to find.

59%+

Direct visitors actively engage with the site, reflecting strong brand recognition and a growing base of returning users.

10+

Actions per session which shows visitors are curious and hands-on, clicking, exploring and interacting far more than the sector norm.

12.7

Actions per session (Cross-network) meaning our most motivated users take more than twelve meaningful actions in a single visit.

What the client says
"Working with Bond and Coyne has been a true partnership from day one. They took the time to understand our goals, challenged our thinking in all the right ways, and brought fresh creative energy to every stage of the project. They were integral to getting buy-in from across our College, which is no mean feat when you work for such a creative and ambitious organisation. The collaboration feels seamless and more like an extension of our own team than an external agency. Together, we’ve delivered work we’re genuinely proud of."
Yen Curran Head of Digital and Brand Royal Welsh College of Music & Drama