Basecamp: A shared start

Basecamp is our way of kicking things off. An intensive two-day working session, a way of bringing internal teams together with our strategists and creatives, and a way of reaching one clear goal: a shared direction.

Author

Martin Coyne

Insight

What is it?

Whether we're defining a new brand proposition, shaping a campaign strategy or establishing the narrative for a major piece of work, Basecamp is about creating the conditions where something just 'clicks'. We bring people into the room not just to agree on the direction, but to find the idea that genuinely excites them. Through shared exploration, challenge and conversation, it's about working through the uncertainty and skeptisim that – no matter how willing any team may be, is always present at the start of any project – to clarity and conviction. By the end, the goal is to have come to an idea with a real shared sense of ownership.

Why we built it

Strategy work often begins behind closed doors. An agency disappears for a few weeks, returns with a set of ideas ready for the big reveal, and hopes on of them lands. That process can feel efficient on the surface – it's what we're being paid to do after all, but it often creates friction later down the line. This is because the thinking has been shaped by 'the experts', rather than the people who know the organisation the best.

Basecamp exists to remove that distance. We strongly believe that we can never understand an institiution, its context or its internal realities better than the people inside it. Our role isn't to arrive with answers, but to help surface insight, challenge assumptions and articulate a direction together.

Working in the open

Over two focussed days, we work through the brief collaboratively – listening, sketching out ideas, testing and refining. We bring structure and momentum, but the thinking is collective and ideas are stress-tested as they surface.

This approach compresses what can often takes weeks into something that yes, is intense, but also something that's fun, creative and energising, and sets the tone not just for a positive working relationship, but also for a strong creative foundation. And this isn't a coincidence – there's an important human dynamic at play here, something we've worked hard to define and capture as a key ingredient in how we work. When teams build something together, when people have the space to speak their mind and see the value in their input, there's far more investment in carrying it forward.

From alignment to action

Basecamp always ends with a clear outcome: a defined strategic drection that everyone understands and can stand behind. Importantly, the final moment of the process is presenting that thinking back to senior stakeholders togethe – not as a big reveal, but as a shared position that the team is confident in and ready to take forward.

We know workshops are everywhere, but not all of them earn their keep. Yes, they're always persuasive and empowering in the moment, but too often they can be too disconnected from what needs to happen next. Basecamp is different because it's designed to do the real work. It's where the strongest ideas are allowed to come to the fore through shared effort, rather than presentation and polish. By the end there's no ambiguity about direction or ownership, but a collective belief in what matters, why it matters, and what comes next.